Contact us

At London Gifts & Souvenirs, customer satisfaction is our top priority. We are committed to providing excellent customer service and are always happy to assist you with any questions, concerns, or feedback.

Whether you need help with an order, shipping information, returns, product inquiries, or general assistance, our support team is here to help.

Contact Information

London Gifts & Souvenirs

Address:
51 Petty France, London SW1H 9ET, United Kingdom

Phone:
+44 7988590440

Email:
support@londongiftsandsouvenirs.co.uk

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)

Saturday: 10:00 AM – 4:00 PM (GMT)

Sunday: 10:00 AM – 4:00 PM (GMT)

How to Contact Us

Email Support

For any inquiries regarding orders, shipping, returns, refunds, products, or account-related questions, please email us at:

support@londongiftsandsouvenirs.co.uk

We aim to respond to all emails within 24–48 business hours.

Phone Support

You can also reach our customer service team by phone during our business hours:

+44 7988590440

Postal Correspondence

If you need to send documents or written correspondence, please use the following address:

51 Petty France, London SW1H 9ET, United Kingdom

Order Support

When contacting us regarding an order, please include:

  • Your full name
  • Order number
  • Email address used for the purchase
  • A brief description of your inquiry

Providing this information helps us assist you more efficiently.

Customer Satisfaction

We value every customer and strive to provide a smooth shopping experience. If you have suggestions, feedback, or concerns regarding our products or services, we encourage you to contact us. Your feedback helps us improve and better serve our customers.

Thank you for choosing London Gifts & Souvenirs. We appreciate your business and look forward to assisting you.

 

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