Shipping Policy

Last Updated: June 2026

Thank you for shopping with London Gifts & Souvenirs. We are committed to delivering your orders quickly and efficiently throughout the United Kingdom.

Order Processing Time

All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays). Once your order has been processed and dispatched, you will receive a confirmation email with tracking information, where available.

Shipping Time

We offer FREE shipping on all orders within the United Kingdom.

Estimated Delivery Schedule

• Handling Time: 1–2 Business Days

• Transit Time: 4–6 Business Days

• Total Estimated Delivery Time: 5–8 Business Days

Please note that delivery times are estimates and may vary due to weather conditions, carrier delays, peak seasons, or other unforeseen circumstances.

Shipping Carriers

We use trusted delivery partners, including:

• Royal Mail

• Evri

The shipping carrier used for your order will depend on the destination and package requirements.

Shipping Costs

We are pleased to offer FREE standard shipping on all orders. No minimum purchase is required.

Order Tracking

Once your order has been dispatched, you may receive tracking information via email, allowing you to monitor the progress of your shipment.

Incorrect Address Information

Customers are responsible for providing accurate shipping information at checkout. If an incorrect or incomplete address is provided, delivery delays may occur. Please contact us as soon as possible if you need to update your shipping details.

Delayed or Lost Shipments

While we strive to ensure timely delivery, we cannot guarantee delivery dates. If your order appears delayed or lost, please contact our customer support team and we will assist you in resolving the issue.

Contact Information

If you have any questions regarding shipping or your order, please contact us:

London Gifts & Souvenirs
Address: 51 Petty France, London SW1H 9ET, United Kingdom
Phone: +44 7988590440
Email: support@londongiftsandsouvenirs.co.uk