Terms of service

Terms of Service

Last Updated: June 2026

Welcome to London Gifts & Souvenirs. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Information

This website is operated by London Gifts & Souvenirs. Throughout the site, the terms "we," "us," and "our" refer to London Gifts & Souvenirs.

Business Information:

London Gifts & Souvenirs
51 Petty France, London SW1H 9ET, United Kingdom
Phone: +44 7988590440
Email: support@londongiftsandsouvenirs.co.uk

2. Eligibility

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

3. Products and Services

We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not guarantee that all information is error-free, complete, or current.

We reserve the right to:

  • Modify or discontinue products without notice.

  • Limit the quantities of any products offered.

  • Refuse or cancel orders at our discretion.

4. Pricing and Payments

All prices displayed on our website are listed in the applicable currency and include any taxes required by law unless otherwise stated.

By placing an order, you agree to provide current, complete, and accurate payment information.

We reserve the right to cancel orders if fraudulent, unauthorized, or illegal activity is suspected.

5. Shipping and Delivery

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for convenience only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs procedures, weather conditions, or other circumstances beyond our control.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review the policy before making a purchase.

7. Intellectual Property

All content on this website, including text, graphics, logos, images, product descriptions, and website design, is the property of London Gifts & Souvenirs and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or exploit any content without our prior written permission.

8. Prohibited Uses

You agree not to use the website:

  • For any unlawful purpose.

  • To violate any applicable laws or regulations.

  • To transmit harmful code, viruses, or malicious software.

  • To interfere with the security or operation of the website.

  • To engage in fraudulent or misleading activities.

9. Limitation of Liability

To the fullest extent permitted by law, London Gifts & Souvenirs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.

10. Disclaimer

All products and services are provided on an "as is" and "as available" basis without warranties of any kind, except as required by applicable law.

We do not guarantee uninterrupted, secure, or error-free operation of the website.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of any third-party websites.

12. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Changes to These Terms

We reserve the right to update, modify, or replace these Terms at any time. Changes will be posted on this page with an updated revision date.

Continued use of the website following any changes constitutes acceptance of those changes.

14. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of England and Wales, without regard to conflict of law principles.

15. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

London Gifts & Souvenirs
51 Petty France, London SW1H 9ET, United Kingdom
Phone: +44 7988590440
Email: support@londongiftsandsouvenirs.co.uk